Consumers have poor password practices but demand a strong security culture
in businesses
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While almost nine out of ten (88 per cent) of consumers believe they are
personally responsible for guarding against identity theft, almost half (47 per
cent) are lax in their own password security practices, according to a survey
from consultants Accenture.
Thirty-seven per cent of users believe corporations and governments are
guilty of deploying insufficient security safeguards.
The results suggest the public are willing to shift the blame for their own
security mistakes, providing a wake-up call for businesses that want to maintain
customer satisfaction said Accenture.
The survey of U.S. and U.K. consumers found 20 per cent of UK respondents
would close a bank account immediately if that bank suffered a security breach.
And almost half of consumers (48 per cent) in the U.S. and the U.K. say they
use the latest tools to protect against identity or information theft but still
don’t feel safe – suggesting they hold organisations accountable.
Nearly half (46 per cent) of all those who transport their laptops would be
interested in getting a free biometric device from their financial institution
to register fingerprints for safer online banking.
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