The most recent articles from Management Consultancy

SA will be next big call centre player

Kevin Reed — 2005-09-20T00:00:00.000Z

Kevin Reed, Management Consultancy, Tuesday 20 September 2005 at 00:00:00

South Africa set for strong growth in call centre market

South Africa will become the second biggest offshore location for high-value call centre services over the next two years, according to the South African Contact Centre Community....

Disengaged workers threaten NHS IT project

James Bennett — 2005-08-05T00:00:00.000Z

James Bennett, Management Consultancy, Friday 5 August 2005 at 00:00:00

Multibillion-pound 10-year NHS IT programme could fail due to disenchanted frontline staff says research

The multibillion-pound National Health Service IT programme could fail due to demoralised staff, research has suggested. The £6.2bn National Programme for IT, now known as Connecting for Health, is a...

Atos Origin extends Olympic deal to 2012

James Bennett — 2005-07-01T00:00:00.000Z

James Bennett, Management Consultancy, Friday 1 July 2005 at 00:00:00

Atos Origin reveals Olympic Games contract extension until 2012

Five days before the winning city for the 2012 Olympic Games is revealed, Atos Origin has announced the formal signing of a contract extension with the International Olympic Committee to...

Gershon IT strategy slammed

James Bennett — 2005-04-19T15:34:17.000Z

James Bennett, Management Consultancy, Tuesday 19 April 2005 at 15:34:17

Government's efficiency drive falls short of the mark

The government's high-profile Gershon Review has been heavily criticised as 'too piecemeal' and over-focused on individual units of activity rather than having an 'overall system approach'.In its study, entitled The...

Financial services IT spend heading down

Kevin Reed — 2005-04-06T10:12:30.000Z

Kevin Reed, Management Consultancy, Wednesday 6 April 2005 at 10:12:30

IT providers might have to look to new markets, as its cash cow - the financial services sector - heads towards lower IT budgets.

Financial services companies are set to rein in their spending on IT over the next 12 months, according to Forrester.Link: Alcohol abuse hits financial services sectorThe IT analyst found that,...

Billion-pound MoD contract extended

James Bennett — 2005-04-01T12:09:28.000Z

James Bennett, Management Consultancy, Friday 1 April 2005 at 12:09:28

One of the UK's largest IT services deals boosted by BT contract extension.

The MoD defence fixed telecommunications system contract with BT has been extended by five years to July 2012, providing a timely boost to one of the largest UK IT services...

EDS: Is the criticism deserved?

Nigel Roxburgh — 2005-03-30T12:20:51.000Z

Nigel Roxburgh, Management Consultancy, Wednesday 30 March 2005 at 12:20:51

IT supplier EDS has just landed an enormous contract with the MoD that could salvage its battered reputation. Nigel Roxburgh explains how its consortium strategy could make things different this time around

Many an outsourcing professional's eyebrow was raised two weeks ago, when the Ministry of Defence awarded a mammoth £4bn contract to EDS.EDS has, at times, been viewed as the government?s...

Exclusive profile: New Capgemini UK and Ireland MD Mark Porter

James Bennett — 2005-03-30T11:48:28.000Z

James Bennett, Management Consultancy, Wednesday 30 March 2005 at 11:48:28

New Capgemini boss Mark Porter reveals his plans for recovery - and why staff who spend their weekends birdspotting or re-creating the Wars of the Roses could find themselves driving growth

Delivering successful change is something Mark Porter has done ever since he joined Capgemini in 1990. As the firm's new UK and Ireland managing director, he's not about to abandon...

Public sector and financial services dominate IT consulting

James Bennett — 2005-03-23T13:07:34.000Z

James Bennett, Management Consultancy, Wednesday 23 March 2005 at 13:07:34

Public sector and financial services dominate IT consulting, other sectors lagging behind.

Big-ticket public sector projects and the financial services sector are driving the IT consultancy industry in the 21st century, according to Management Consultancy's latest survey.A combination of local and central...

EDS clinches MoD mega contract

Kevin Reed — 2005-03-22T17:15:04.000Z

Kevin Reed, Management Consultancy, Tuesday 22 March 2005 at 17:15:04

EDS wins battle for MoD contract.

The Ministry of Defence has awarded the EDS-led consortium ATLAS with the £2.3bn, 10-year, 'defence information infrastructure (future)' project.EDS, along with Fujitsu, General Dynamics, EADS Defence, Security Systems and Logica,...

Capgemini wins outsourcing contract at British Energy

James Bennett — 2005-03-04T16:04:57.000Z

James Bennett, Management Consultancy, Friday 4 March 2005 at 16:04:57

Capgemini beats rivals to outsourcing contract at British Energy.

Capgemini UK has won a five-year £20m IT outsourcing contract to support 6,500 users and more than 300 servers at British Energy.The new service is based around the provision of...

EDS set to win MoD contract

James Bennett — 2005-02-28T11:51:30.000Z

James Bennett, Management Consultancy, Monday 28 February 2005 at 11:51:30

Much-maligned IT services firm EDS set to win lucrative MoD contract

Link: EDS in MoD bid despite past failuresElectronic Data Systems is reported to be on the verge of securing one of the world's biggest ever technology outsourcing deals with the...

Capgemini wins co-sourcing deal

Miya Knights — 2005-01-05T24:00:00.000Z

Miya Knights, Management Consultancy, Wednesday 5 January 2005 at 00:00:00

Utility company EDF Energy has signed a £9m co-sourcing contract to jointly manage and develop its customer-related IT systems over the next three years.

The UK-based electricity and gas provider split reponsibility for its customer management systems, including those processing customer service, acquisition and retention, between itself and a consortium of companies including consultancy...

Charteris takes on Dream finance system

Management Consultancy staff — 2004-12-13T14:33:51.000Z

Management Consultancy staff, Management Consultancy, Monday 13 December 2004 at 14:33:51

Business and IT consultancy Charteris has chosen software from the Coda group to power its accounting and financial management system.

Link: Coda improves media group's internal controlsThe City of London-based company has plumped for the Coda-Dream software.Marsali Harwood, Finance Director at Charteris, said the new system was 'flexible' and would...

'Human error' caused DWP crash

Sarah Arnott and James Bennett — 2004-12-09T13:05:30.000Z

Sarah Arnott and James Bennett, Management Consultancy, Thursday 9 December 2004 at 13:05:30

Human error caused the crash that left 80 per cent of staff without access to benefits payment processing systems at the Department for Work and Pensions (DWP) last month, supplier EDS has acknowledged.

Link: Whitehall IT failure 'blown out of proportion'The supplier's investigation has shown that a software upgrade was inadvertently given to PCs not intended to receive it, which made them stop...