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Government pledges to tackle IT failure

James Bennett, Management Consultancy 10 Oct 2005

Suppliers of IT to the government will be held to account in future as Whitehall pledges to eradicate huge systems failures of the past

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Government IT suppliers and consulting firms will be more accountable in the future as part of a drive to wipe out the large-scale systems failures of the past, the minister in charge of e-government will say later today.

In a speech to a London conference, Jim Murphy, the cabinet minister responsible for e-government will pledge Whitehall will use better management and monitoring of suppliers to 'tackle the generic causes of failure'.

According to the Financial Times he will say: 'We've had high-profile mistakes in a minority of cases... we're putting a system in place now that should make that sort of systematic failure a thing of the past.'

Murphy will also add that an IT strategy covering the next seven to 10 years, due to be published this month, will include the use of 'government portfolios'. These portfolios are designed to get the maximum advantage from the public sector's IT spend of £14bn a year by introducing controls on suppliers across all the contracts they have with the government, rather than dealing with each one individually.

'At the moment, if you're looking at a big supplier like EDS, they'll have one arrangement with the Department for Education, another with the Department for Work and Pensions and so on. One of the things we're committed to doing is changing that to a system of portfolio management', Murphy told the FT.

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